Track your parcel

Track your order by entering your 12-digit waybill number (eg. AIR102xxxxxx)

What is Track & Trace?

Check where your parcel is at all times. With Track & Trace you can monitor your parcel's activity 24/7.

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Tracking Number

Find the waybill number on your parcel - this is your tracking number.
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Enter Tracking No.

Use your tracking number in the panel at the top of this page.

Location

Check where your parcel is right now.

AirtopEX parcel tracking

Your parcel’s journey

The AirtopEX tracking functionality is detailed, real-time and simple. It has been developed for convenience to enable you to watch every part of your parcel’s journey. From the second your order leaves the warehouse or the drop-off point to the minute it arrives in your neighbourhood, every move of your parcel is recorded.


24/7 Tracking

AirtopEX’s tracking functionality can be accessed in real time, 24/7 on mobile or desktop. Your waybill number is your tracking number. It can be found in your email and sms notifications, which you will start receiving after the order has been finalised.


Notifications

Throughout your parcels journey you will get several reminders via email and mobile.


courier functionality

AirtopEX’s tracking functionality was developed with the customer in mind. It is reliable and intuitive. Should there be any questions with regards to tracking your parcel our customer service team is there to assist.